We have a position available to join our dynamic team within Seven Tides.

Job Description

  • Provide assistance in managing the Common Areas and assist the Community Manager in creating a sense of community within the building/property.
  • Take ownership of daily administrative support for internal and external clients.
  • Help build a culture of superior customer service within the department by ensuring all homeowner enquiries are responded to in a professional and courteous manner and uphold the customer service standards of the Developer.

Job Role

  • Keep records of all documents related to tenant move-in/out, landlord information, and all other important files, as instructed by Management.
  • Respond to client concerns within an acceptable timeframe and, if necessary, escalate more serious or sensitive concerns to the immediate Supervisor/Manager.
  • Monitor the issues raised until it is rectified.
  • Submit reports to the Management, as and whenever required.
  • Draft notices and other community announcements.
  • Organize a tracking system and file documents related to the general management of the Community.
  • Assist in the issuance of service charges notices, collection of payments, issuance and recording of receipts.
  • Provide the necessary documentation and support, as deemed necessary, during the preparation of the Annual Budget.
  • Keeping books and records as required by law.
  • Help follow up on technical and operational matters, affecting the satisfactory delivery of customer service.
  • Assist in implementing strategies, projects, and protocols set by the Board and the Management.
  • Assist in the preparation of purchase and work orders to vendors and suppliers.
  • Support Management in negotiating, supervising and recommending entry into contracts and supply agreements on behalf of the Association.
  • Monitor validity of contracts/supply agreements and inform Management whenever necessary action needs to be taken, such as, but not limited, to renewal of such contracts.
  • Coordinate insurance claims and maintain records of all defect repairs and warranty claims in relation to the Common Areas.
  • Any other tasks and responsibilities that will be assigned by your line Manager during the course of your employment.


  • Minimum 5 years experience in a related role that provided exposure to Building Management, Facilities Management, JOP Management, Project Management, Hospitality, and Customer Service.
  • Certified Manager of Community Associations (CMCA) and/or Association Management Specialist (AMS) certification is a plus
  • Other Community Management certifications (M200 series) are a plus

How to apply

If you think you are the ideal candidate, please send your Resume by email to careers@seventides.com with subject COMMUNITY EXECUTIVE